Central Bank of Lesotho Promotes Financial Inclusion Through Upgraded Maloti Banknotes Awareness for Visually Impaired Community

On 2 May, the Central Bank of Lesotho visited Ha-Ts’osane in Maseru to engage directly with the visually impaired community during their first general meeting. The visit focused on practical education about how to identify the upgraded Maloti banknotes with ease and confidence. This initiative reflects a wider commitment to financial inclusion and equal access to financial services for all citizens. The engagement created a space where participants could learn, ask questions and interact with financial education tools designed for accessibility. It also reinforced the importance of ensuring that no group is left behind in the country’s financial system.

During the session, the Central Bank of Lesotho worked closely with the Lesotho National League of the Visually Impaired Persons to support learning and awareness. The partnership played a central role in making the session accessible and relevant to the needs of visually impaired individuals. The bank expressed appreciation for the opportunity to empower community members with practical skills to identify currency features. Participants were guided through the key security and identification elements of the upgraded Maloti banknotes. The engagement highlighted the importance of collaboration between financial institutions and disability advocacy groups. It also showed a shared commitment to building an inclusive financial environment in Lesotho.

A key part of the awareness session focused on the physical features of real banknotes that can be identified through touch. The upgraded Maloti notes have distinct tactile marks that help users recognise different denominations. One raised mark indicates the M10 note, while two marks identify M20 and M200 notes. Three marks are used for the M50 note, and four marks indicate the M100 note. Participants were also taught to feel the raised print on the words “Central Bank of Lesotho” as an additional identifying feature. These tactile elements are designed to support independent use of cash by visually impaired individuals.

The Central Bank emphasised that these design features are part of a broader effort to improve accessibility in the financial system. By improving the physical design of currency, the bank aims to reduce dependence on others when handling money. This supports greater independence and confidence among visually impaired users during everyday transactions. Financial inclusion in this context goes beyond access to banking services and extends to practical usability of cash. The initiative also reflects international best practice in designing accessible currency systems. It shows a commitment to ensuring that financial tools work for all members of society.

The engagement in Ha-Ts’osane also highlighted the importance of continuous education and community outreach. Financial systems evolve, and users need ongoing support to adapt to changes such as upgraded currency designs. The collaboration with LNLVIP ensures that information reaches those who need it most in a clear and practical way. It also strengthens trust between financial institutions and communities that have historically faced barriers to access. By focusing on real-life usability, the initiative supports safer and more confident financial interactions. It further reinforces the role of education in building an inclusive economy.

The Central Bank of Lesotho’s outreach to the visually impaired community represents a meaningful step toward financial inclusion and accessibility. The introduction of tactile features on upgraded Maloti banknotes provides a practical solution for independent money identification. Partnerships with organisations such as the Lesotho National League of the Visually Impaired Persons strengthen the impact of such initiatives. The engagement in Ha-Ts’osane demonstrates how targeted education can empower individuals and improve financial confidence. As these efforts continue, they contribute to a more inclusive financial system where every citizen can participate fully and independently.