Lesotho Revenue Service Seeks Strategic Partnership with Ministry of Public Works and Transport

The Lesotho Revenue Service recently engaged with the Ministry of Public Works and Transport to discuss establishing a formal partnership aimed at enhancing operational efficiency and collaboration between the two institutions. This meeting, attended by key officials from both sides, emphasized the need for closer coordination to improve service delivery and streamline internal processes. The Ministry was represented by Deputy Permanent Secretaries Mr. Katiso Ntoane and Mrs. Lesimole Moletsane, while the Revenue Service delegation was led by Mr. Motale Kulehile, a Deputy Director. The discussions focused on identifying practical ways to support each other in achieving their respective mandates, highlighting the importance of cooperation for both sectoral and national development. The Revenue Service emphasized that the partnership’s main objective is to facilitate work for both the Ministry and the Agency while benefiting service users.

During the meeting, the Revenue Service proposed a series of initiatives designed to strengthen collaboration. One of the primary points was the sharing of information and data that impacts service users, enabling both parties to make informed decisions and reduce duplication of effort. The agency also suggested conducting joint campaigns to monitor compliance and establish consistent standards across operations. Integrating the networks of the Ministry and the Agency was highlighted as a key step to reduce reliance on slow manual processes, which currently hinder efficiency. Additionally, both parties explored the possibility of complementing or transferring skills to address capacity gaps, ensuring that expertise is leveraged to improve overall performance. These initiatives are intended to create a more responsive and agile operational environment that benefits both the public and the agencies involved.

The discussion further emphasized the need for ongoing engagement until a formal Memorandum of Understanding (MOU) is established. The MOU will define the framework for cooperation, detailing responsibilities, objectives, and mechanisms for joint action. Both the Ministry and the Revenue Service agreed to continue consultations and practical steps to ensure that the partnership delivers tangible results. By formalizing the collaboration, the agencies aim to create a model for effective inter-agency cooperation that enhances service delivery, reduces delays, and supports compliance monitoring. This proactive approach demonstrates a commitment to improving operational efficiency while prioritizing the needs of the public and stakeholders in Lesotho.

The Lesotho Revenue Service’s initiative to partner with the Ministry of Public Works and Transport represents a significant step toward more effective governance and service delivery. The focus on data sharing, joint compliance campaigns, network integration, and skills transfer underscores a practical approach to improving collaboration. Continued engagement and the eventual signing of an MOU will provide a structured pathway to achieving these goals. This partnership is expected to enhance efficiency, streamline processes, and ultimately benefit the citizens of Lesotho by ensuring that both the Ministry and the Revenue Service can operate in a more coordinated and effective manner.