Bitterness and the Impact on Inmate Treatment: Insights from Correctional Officer Tumelo Makhunoane
During the ongoing Commission of Inquiry into the escape of inmates at the Maseru Central Correctional Institution (MCCI), Correctional Officer Tumelo Makhunoane provided a compelling testimony regarding the underlying issues affecting the morale of correctional officers and the consequent treatment of inmates. His comments highlighted a critical connection between officer dissatisfaction, financial compensation, and the mistreatment of inmates, shedding light on the systemic problems within the correctional system.
The Cost of Discontent
Officer Makhunoane spoke candidly about the bitterness felt by many correctional officers due to their low salaries, which he described as a significant motivator for the aggression exhibited towards inmates. “Bitterness is one of the things that makes the recruits pour out their anger on inmates,” he stated, reflecting a widespread sentiment among his colleagues. This anger culminated in a troubling incident on December 22, 2023, during a search exercise at MCCI that resulted in the assault of inmates, leaving one individual paralyzed.
Makhunoane’s testimony revealed that officers have been promised salary reviews for the past five years, yet these promises remain unfulfilled. “It has been five years since we arrived at the institution and promised every month that our salaries would be increased,” he lamented. This ongoing financial strain not only diminishes their morale but also exacerbates tensions within the correctional facility, creating an environment where frustration can lead to violence.
A Promise of Change
Despite the harrowing events of December 22, Officer Makhunoane assured the Commission that such incidents would not recur. He emphasized that the use of force during inmate searches was unnecessary and counterproductive. The officer’s commitment to reform indicates a recognition of the need for a more humane approach to inmate management, suggesting that improved conditions for officers could lead to better treatment of inmates.
However, Makhunoane’s credibility was questioned when several inmates testified that they had seen him in Block C during the assaults. He firmly denied being in that block, claiming that he was only involved in searches in Block A and the maximum-security area. This contradiction led Commission Chairperson Justice Realeboha Mathaba to remind Makhunoane that he had not cross-examined the inmates during their testimonies, raising further concerns about the reliability of his claims.
The Need for Systemic Change
The testimonies of both officers and their superiors revealed a pervasive loss of morale due to stagnant salaries, which are reportedly lower than those of other security agencies. This discontent not only impacts the officers but also the overall safety and dignity of the inmates. As the Commission continues to gather testimonies from recruits regarding the December search exercise, it becomes increasingly clear that the issues within the correctional system extend beyond individual actions to encompass broader systemic failures.
The connection between officer morale and inmate treatment underscores the urgent need for reforms within the correctional system. Addressing the financial and emotional well-being of correctional officers could play a pivotal role in fostering a more respectful and humane environment for inmates. As the inquiry unfolds, it is crucial for the government and relevant authorities to prioritize these issues to prevent future incidents and promote a more just and rehabilitative correctional system.
